Overview
L1/L2 Engineers; 24 * 7 support for a data storage product
Good at Verbal English
Knowledge of Unix/Linux basics, data storage, networking & basic troubleshooting skills.
Adhere to the SLAs based on the severity of customer issues
Remote working on data storage systems for installations and deployment of patches.
1 to 4 yrs of experience required. Less than one requires good spoken English.