OPTIMUM TECHNOLOGIES PVT.LTD.

Jhandewalan, Delhi

A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues.

1. Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns2. Design, build, and maintain our social media presence3. Measure and report the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs)4. Identify trends and insights and optimise spending and performance based on the insights