Ontips Group of Private Limited

Anna Salai, Chennai

We are looking for 30 Telecalling Executive Posts in Chennai, with deep knowledge in outbound calling,Finance,Voice Process and Required Educational Qualification is : Higher Secondary, Diploma, Other Bachelor Degree

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications.

A Field Sales (Outside Sales) Representative is a skilled professional who builds customer relationships, follows up on leads, and maximizes sales opportunities. They identify prospects, ensure customer satisfaction, and constantly seek new opportunities to drive business growth.

1.Contact potential or existing customers to inform them about a product or service using scripts2.Answer questions about products or the company3.Ask questions to understand customer requirements and close sales4.Direct prospects to the field sales team when needed5.Enter and update customer information in the database6.Take and process orders in an accurate manner7.Handle grievances to preserve the companys reputation8.Go the extra mile to meet sales quota and facilitate future sales9.Keep records of calls and sales and note useful information.

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales.

Monitoring accounts to identify overdue payments. Finding and contacting debtors to arrange debt payoffs. Keeping accurate records and reporting on collection activity.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.

The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue. They should be open to all types of questions and quick in learning new things. Customer Service Manager- They supervise the team leaders and training managers.