Nextgen Technologies

Arumbakkam, Chennai

Job Title: TelecallerLocation: [KOYAMBEDU] Job Type: Full-time .Job Summary We are looking for an enthusiastic and persuasive Telecaller to join our team. You will be responsible for making outbound calls to potential customers, handling inbound queries, and maintaining strong customer relationships to support our sales and service goals.Key Responsibilities - Make outbound calls to prospective clients to promote products/services - Handle inbound calls and resolve customer queries efficiently - Follow up on leads and maintain a pipeline of potential customers - Maintain accurate records of calls and customer interactions in the CRM - Meet daily and monthly call and conversion targets - Provide feedback to the team on customer trends and concernsRequired Skills and Qualifications - Excellent verbal communication skills in [language(s)] - Strong listening and problem-solving abilities - Basic computer knowledge and familiarity with CRM tools - Ability to handle rejection and remain motivated - Prior experience in telecalling or customer service is a plusEducational Requirements - Minimum: UG or PG/ DIPOLOMO.- Preferred: IMMEDIATE JOINER.Perks and Benefits - Fixed salary with performance-based incentives - Training and career development opportunities - Flexible work hours CONTACT PERSON: MONISHA.VCONTACT NUMBER:9600278210.

A Tamil Telecaller Voice Process job typically involves handling inbound and outbound calls in Tamil, assisting customers with inquiries, and ensuring a high level of customer satisfaction.Job description:Responsibilities- Handle customer calls efficiently, both inbound and outbound.- Provide accurate information and solutions to customer queries.- Resolve complaints and escalate issues when necessary.- Maintain a positive customer experience and ensure satisfaction.- Document customer interactions and update records.- Follow communication guidelines and company policies.Qualifications- High school diploma or equivalent.- Fluency in Tamil (spoken ) is essential.- Previous experience in customer service or telecalling is preferred or freshers welcome.- Strong communication and interpersonal skills.- Training will be provided. ( salary will be credited).- Salary as per Experience will be provided.- Customer service and problem-solving skills.- Active listening and time management.- Basic computer skills for documentation.- Day shift , weekend holiday.For more details, you can check outContact : Monisha.V HR (9600278210).