New India Company

Ranchi, Jharkhand

Urgent Opening for Cargo StaffCustomer Service Agent:Greet and assist passengers at check-in countersProvide information on flight schedules, delays, and other relevant detailsHandle passenger inquiries and resolve issues in a professional mannerEnsure compliance with security and safety regulationsBaggage Handler:Load and unload baggage from aircraftTransfer baggage between flights and terminalsEnsure accurate and timely delivery of baggage to passengersAdhere to safety guidelines and handle baggage with careRamp Agent:Perform aircraft pushback and towingHandle the loading and unloading of cargo and mailSecure and inspect cargo to ensure compliance with regulationsOperate ground support equipmentGate Agent:Manage boarding processes and gate activitiesVerify passenger boarding passes and assist with seat assignmentsCommunicate with flight crew and ground personnelHandle boarding announcements and address passenger inquiries

Key responsibilitiesOverseeing the ordering & product availability.Ensuring proper load ability of trucks (optimum utilization of space).Keeping focus & minimizing vehicle turnaround time.Scheduling loading/Unloading activity in such a manner that maximum output can be obtained.Ensuring zero tolerance in loading of stocks (proper counting & checking mechanism to be put in place to avoid stock mismatch).Ensuring all outward vehicles should be handed over with all valid required documents.Execute Daily dispatch in line with the plan.Improve loading practice as per SOP to minimize in-transit damage.Inventory control.- follow FIFO/LIFO, stacking norms, Minimum and Maximum stock limit.Timely Order Execution tracking and delivery status at DB point.Co-ordination with sales team for day today activities.To provide timely solutions if shortage/excess/damage occurred during the transit.Execute the Sales return process following the SOP and timeline.Daily FG physical stock taking and to find out route cause analysis in case of any stock variance.Maintain -Plano gram for warehouse, space optimization and other warehouse operations.Build and maintain good relations with all stakeholders.Identify process bottlenecks & implement solutions in a timely manner.Taking care of quality norms related to loading/unloading (vehicle checklist, stacking norms etc.)Ensure all daily, weekly, monthly reports are prepared, checked & circulated as per defined timelines.Perks & Benefits: PF + Leave Encashment + Bonus