Network Techlab

Andheri East, Mumbai

Hiring for 1 Service Desk Coordinator Job in Andheri East, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Internal Communication,Service Desk Executive,Call Coordinator,Service Desk Coordinator etc.

Roles and Responsibilities: Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies.

1. Generating Leads Through Different Sources (Cold Calling, Social Media, Tele Calling)2. Responding & Calling Sales Inquires from new & existing customers3. Visiting Customer for sales closure4. Delivering Presentations of the company products at conference5. Pay Collection of Sales Closed