Netcare Consulting Pvt Ltd

Faridabad, Haryana

As a Back Office Executive , you will be assisting International Clients primarily based out of United Kingdom & Ireland.5 days a week work scheduleAssisting them in their day-to-day activities, email management, basic customer support, other admin tasksUpdating online databases, working on Excel, Word, and creating documentation and power-point presentation.Provide output reports based on daily card booking, test & course.Client communication through email, phoneReports & Analytics GenerationCustomer interaction through Calls, Email & ChatTaking Inbound support calls for customer complaint, query & other products related issue.Required Candidate profileCandidate should possess excellent verbal and written communication skillsWorking knowledge of Excel, Word, Outlook, and PowerPointShould be an avid internet surfer, excellent at data mining, data collection data analysisGreat attention to detail, well organized and superior multi-tasking skillsTime management, planning, and scheduling skillsAbility to prioritize tasks and decision makingProactive and ability to work with minimum instructionsCandidates willing to learn and grow with the organizationFlexible to work in UK shiftShould able to join immediatelyMust have English FluencyBenefits: Fixed SalaryFlair for customer/client service with a positive learning aptitude and ability to perform under pressureA hands-on professional with a go-getter attitudeBe comfortable and adaptable to an ever-changing, fast-paced, hands-on, entrepreneurial environmentJob Types: Full-time, FresherLocation: FaridabadDesignation: Back Office Executive( International Operations)Experience - 0- 3 year'sQualification - Graduation /UGExcellent Communication Skills