Shanti mohan schol

Dwarka Sector 12, Delhi

Job Title: TelecallerLocation: Dwarka Sector 12Employment Type: Full-time / On-siteSalary: 15,000 30,000 per month + incentivesJob Description:Sahnti Mohan School, Day Care & Tansen Institute is seeking an enthusiastic and polite Telecaller to handle inbound and outbound calls related to admissions, courses, and daycare inquiries. The ideal candidate will communicate effectively with parents and prospective students, provide accurate information, and support the admissions team in achieving targets.Key Responsibilities:Make outbound calls to prospective parents and students.Receive inbound calls and answer queries about school, daycare, and music programs.Provide detailed information on programs, fees, schedules, and facilities.Maintain accurate records of inquiries and follow-ups in the database.Follow up with leads to encourage admissions and enrollments.Coordinate with the admissions and administrative teams.Achieve weekly and monthly inquiry and admission targets.Skills Required:Excellent communication skills in English and local languages.Friendly, patient, and professional phone manner.Basic computer skills (MS Office, Google Sheets, CRM).Ability to handle multiple calls and maintain records accurately.Candidate Profile:Minimum 12th pass; Graduate preferred.Freshers or candidates with 0-2 years of telecalling/customer service experience.Positive attitude, goal-oriented, and child-friendly personality.