National Facets

Janta Colony, Jaipur

Job Title: Sales AdministratorLocation: Janta ColonyCompany: National FacetsType: Full-TimePosition Overview:We are looking for a skilled Sales Administrator with 2-3 years of experience to join our dynamic sales team. The ideal candidate will possess excellent communication skills and a proactive approach to support our sales operations and enhance customer relationships.Key Responsibilities:* Provide administrative support to the sales team, including order processing, documentation, and scheduling.* Maintain and update customer databases and CRM systems to ensure accuracy and efficiency.* Prepare and analyze sales reports, assisting with forecasting and strategy development.* Communicate effectively with clients and internal teams to resolve inquiries and ensure customer satisfaction.* Coordinate sales meetings and presentations, ensuring all materials are prepared and organized.* Assist in the creation of sales collateral and promotional materials.

Job Title: Customer Support Executive Female OnlyLocation: Janta Colony, Raja Park, JaipurAbout Us:Since 1980, National Facets, a Jaipur-based bead manufacturing company, has been handed down over two generations. Our passion for jewelry making goes hand in hand with our dedication to providing the most personal, efficient, and high-quality service. We are known for our exceptional gemstone bead products, and we are now looking to expand our customer service team.Key Responsibilities:Handle client inquiries and provide updates on order status.Assist clients with any questions, concerns, or issues they may have.Conduct follow-ups with clients to ensure satisfaction and gather feedback.Maintain accurate client information and update records in Excel or Google Sheets.Collaborate with the sales and production teams to ensure timely responses and client satisfaction.Resolve customer complaints professionally and escalate issues when necessary.Qualifications:Minimum of a high school diploma or equivalent.Basic proficiency in English (written and spoken).Computer literacy, especially in Excel/Google Sheets.Strong communication and interpersonal skills.Excellent organizational skills and attention to detail.Ability to handle client requests in a professional and timely manner.Note: Preference will be given to candidates from Jaipur or nearby areas.Job Type: Full-timeSchedule:Day shiftSupplemental Pay:Yearly bonusEducation:Higher Secondary(12th Pass) (Preferred)