Build and maintain long-term relationships with clients, serving as their primary point of contact and trusted advisor.Guide new clients through the onboarding process, ensuring a smooth transition and understanding of services offered.Address client issues and complaints promptly, working to resolve them effectively to maintain satisfaction and loyalty.getting in touch with clients and do regular follow-up also gather all necessary information for loan approvalonce received document from client's login their application in respective banks and guide them for approval and disbursement processrelook the case if it's rejected and check CIBIL of clients