MSC Fincorp India

Ameerpet, Hyderabad

1.Conduct outbound calls using cold calling techniques to potential customers for lead generation. 2. Execute various campaigns across categories and provide support to ambassadors. 3. Develop smart strategies to enhance existing processes and provide recommendations to improve overall efficiency. 4. Manage end-to-end processes related to the business by closely collaborating with ambassadors. 5. Demonstrate a strong customer-oriented approach, planning, and organizational skills. 6. Possess excellent communication skills to effectively convey information, escalate issues when necessary, and engage with all levels of the organization. 7. Showcase a bias for action attitude, driving results and achieving goals in a matrixed and relationship-based organization. 8. Be a quick learner and show enthusiasm to grow in this specialized role.

Multiple Openings for Customer Care Executive, FEMALE Candidate ONLY, with Our Company-MSC Fincorp India, located at Hyderabad / SecunderabadResponsibilities:Handle Inbound and Outbound calling for customer service.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactiveCommunication.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limitsConduct follow-ups to ensure complete resolution of issues.Keep records of customer interactions and process customer accounts.Follow communication procedures, guidelines, and policies.Take the extra mile to engage customers.Perks & Value Proposition:? Employees get free Coffee, Tea and snacks.? Employees are promoted every 3 months. Outstanding performers get promoted every quarter.? Monthly reward and recognition to outstanding performers.? Accelerated growth of employees and can become Assistant Manager in as early as 2 years.Additional Info:Fixed CTC (10k to 15k + incentives)Job Location- Ameerpet, Hyderabad, TelanganaEdu - Graduation/SSC/12th qualified,6 days a week and the week-off will be on weekdays.Job Type: Full-timeSalary: ?10,000.00- ?15,000.00 per monthSchedule:Day shiftEducation:Higher Secondary(12th Pass) and Above are (Required)Experience:Freshers can apply: 1 year (Preferred)Language:Fluent English (Required)Telugu or Hindi (Required)Employment TypeFull-time