Morningstar Business Consultants LLP

Bangalore, Karnataka

About the role As part of the collection team you will be responsible for leading a team and supervising them in collection of consumer loans/ business loans and oversee day-to-day operation.What You will do? Create an inspiring team environment with an open communication culture. Set clear team goals. Delegate tasks and set deadlines. Monitor team performance and report on metrics. Motivate team members. Discover training needs and provide coaching. Listen to team members feedback and resolve any issues or conflicts. Recognize high performance and reward accomplishments. Encourage creativity and risk-taking. Suggest and organize team building activities.What you will need? 3-5 years of experience. Collection experience of consumer loans/business loans. A graduate degree (in any field). Good knowledge of Computers (MS Office, email communication). Proven work experience as a team leader or supervisor. In-depth knowledge of performance metrics. Good PC skills, especially MS Excel. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skills.