Ensuring that customer service is top of the game and as per our standards Consulting prescriptions and patients Arranging the medicines in the racks and in medical boxes Recommending another brand of medicine but of the same molecule to the patient Answering Customer queries face to face or by Phone Selling OTC medicines and various offers Managing of expiry medication Billing process in computer software Handling cash in billing counter and deposit in the bank Monitoring and analyzing the expenditure on drugs, providing reports as required Conducting accurate weekly audit process Establishing, developing and maintaining relationship with existing and new customer
1.Updating the therapy sheet of previous day.2.Updating the therapy material issue details to therapists.3.Packing the ordered items and forwarding through courier by attaching the courier formats.4.Issuing the therapy oils to therapists.5.Issue of Customs letter to overseas guests.6.Filing of documents.7.Refilling of medicines for pharmacy delivery.8.Responding to customer s phone calls and providing necessary information to them.9.Taking scan copies of passports and other required documents from overseas guests.
Monu Health Care Our services includes elderly care, doctor visit at home, nursing services, physiotherapy, diagnostics, medical equipment & vaccinations.
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