Cold call people using a given phone directory to sell products or solicit donationsAnswer incoming calls from prospective customersUse scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsPersuade the customer to buy by demonstrating how merchandise or services meet their needsRecord the customers personal information accurately in a computer systemDeal with complaints or doubts to safeguard the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and record useful information