Mody Skoda

Mumbai, Maharashtra

Engage with customers to understand their needs and preferences in selecting premium automobiles. Conduct vehicle presentations and demonstrations, showcasing the features and benefits of our products. Provide exceptional customer service throughout the sales process, from initial contact to post-sale follow-up. Build and maintain strong relationships with customers to encourage repeat business and referrals. Collaborate with the sales team to achieve monthly and quarterly sales targets. Keep up-to-date with product knowledge, industry trends, and competitor offerings. Maintain accurate records of customer interactions and sales activities in the CRM system. Participate in promotional events and dealership activities as needed.

-Engage with customers to understand their needs and preferences in selecting premium automobiles.-Conduct vehicle presentations and demonstrations, showcasing the features and benefits of our products.-exceptional customer service throughout the sales process, from initial contact to post-sale follow-up.-Build and maintain strong relationships with customers to encourage repeat business and referrals.-Collaborate with the sales team to achieve monthly and quarterly sales targets.-Keep up-to-date with product knowledge, industry trends, and competitor offerings.-Maintain accurate records of customer interactions and sales activities in the CRM system.-Participate in promotional events and dealership activities as needed.

-Engage with premium customers through outbound calls to build and maintain strong relationships.-customer needs and provide tailored solutions to enhance their experience with our products and services.-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.-Collaborate with internal teams to resolve customer issues and improve service delivery.-Document customer interactions and maintain accurate records in the CRM system.-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.-Identify opportunities for upselling and cross-selling products and services to premium customers.-Assist in organizing customer events and engagement activities to foster community and loyalty