Mindsmapped Consulting

Bangalore, Karnataka

The Inside Sales Executive/Coordinator job entails identifying relevant prospects, contacting them through telephone and persuading them to be a part of our e-Training / Webinar .
Developing and maintaining lead database
Updating client details in the Customer Relationship Management system
Answer enquiry calls and respond to emails
Follow up customer calls where necessary
Handle customer inquiries both telephonically and by email
Generate Sales and meet monthly targets
Manage and resolve customer complaints
Document all call information according to standard operating procedures
Presenting and describing the benefits of our trainings to the prospects and timely follow-ups to ensure their participation.
Primarily handling inbound/outbound telemarketing , coordinating with email and mailing efforts across all sales channels
Liaising with marketing to assist in event follow-up and mail campaigns.
Developing and maintaining the required knowledge of the company and its services to identify customer needs and maximize the opportunity
Responsible for Business Development / Account Management