Meravilla Solutions LLP

Andheri West, Mumbai

Assist in creating and implementing social media marketing strategies Manage and update company's social media accounts Create engaging content for social media platforms Monitor social media trends and competitor activities Assist in managing email marketing campaigns Conduct keyword research and optimize website content Assist in creating and analyzing website analytics reports Stay up-to-date with the latest digital marketing trends and best practices In-depth research on identifying websites, groups, communities etc. relevant to our business and target audience. Use various tools to pull out data and provide the data for marketing campaigns Assist the marketing team and work closely with the marketing head to design email campaigns and other social media campaigns. Assist the marketing team and work closely with the marketing head on other SEO activities including on-page. Understand campaign requirements and develop plans to execute those campaigns

Roles & Responsibilities: The person will be responsible for working on booking or reservations enquiry received through calls/chats by customer. Should be responsible to help the customer in packaging and planning for their holidays/ stays. Taking Inbound Reservation booking for the resorts and properties for Indian as well as international clients.Achieving assigned targets aggressively by tapping on the leads appropriately and with strong follow up.Creating a good rapport with the client and maintaining the same.Confirming the status of Clients bookings or reservations as well as ensuring smooth cancellation process.Communicating effectively with the Customers and timely updating them the status of booking.Processing room reservations in tandem with the guest query.Reconfirmation of the reservations either by call or email.Skills and Job Requirements:Male/Female candidates can apply.Should be comfortable to work in Rotational shift, including Saturdays and Sundays and holidays.Rotational weekly off on Monday /Tuesday / WednesdayMust have strong zeal, will power and aggressive approach to chase and crack the target.Applicant should be a Graduate.Freshers / Experienced with Excellent spoken as well as written communication skills.Smart, well versed in English.Experience: 1 to 3 years in Tele Sales BackgroundPreverbally from Hospitality/ Travel booking Industry.

We are looking to hire an experienced, customer-oriented tele sales executive to utilize inbound telephone calls to achieve sales targets. The tele sales executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

We are looking to hire an experienced, customer-oriented tele sales executive to utilize inbound telephone calls to achieve sales targets. The tele sales executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.