Matrimony

Ernakulam, Kerala

Hiring Only Graduates Without Arrearsresponsibilities: Client Relationship Ii Lead Generation Ii Sales Meeting with Customers Digitally or In-person During Sales Visits Develop a Business Strategy to Ensure Area Sales Growth Demonstrating and Presenting Products Establishing New Business Maintaining Accurate Records Achieve Agreed Upon Sales Targets and Outcomes Within the Schedule

Role OverviewThe Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.Key Responsibilities- Responsible for making outbound calls and regular follow up on leads assigned.Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parametersExplaining the product features in detail and how to use the packages.Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.Address all the issues / grievances of customers and provide the right customer experience.Capture the insights from customer interactions and share it with the internal team.Strictly adhere to the process requirementsSkill and CompetencyFunctionalBusiness Knowledge Process KnowledgeProduct KnowledgeCustomer OrientationLanguage skills English / MalayalamTelemarketing / Selling SkillsBasic computer skills MS Excel, WordBehavioralValues Integrity / Honesty / RespectCommunication Oral & Written skills / ListeningExecutive PresenceBusiness / Telephone EtiquetteInfluencing SkillsEmpathySelf-driven / InitiativeAbility to manage stressWillingness to learnEducation and ExperienceGraduate in any stream0-12 months experience in tele sales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors