Macro Labs Pvt Ltd

Zirakpur, Punjab

Ability to work independently and as part of a team Strong communication and interpersonal skills Attention to detail and accuracy Ability to multitask and prioritize workload effectively Knowledge of local, state, and federal financial regulations Strong Microsoft Excel skills preferred

Job Openings for 10 Tele Calling Executive Jobs with minimum 1 Year Experience in Zirakpur, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, B.E, Other Bachelor Degree, Any Master Degree with Good knowledge in telecommunication,outbound calling,voice process,Negotiation Skills,Convincing Power etc.

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy related answers.Maintain good customer relations.Meet personal targets and work towards meeting team targets.Maintain records of the conversations with the customer and analyze the data.Write and submit timely reports on performance, targets, and customer queries.RequirementsGraduated high school, but a bachelor's degree in commerce or related fields is preferred.Prior experience with customer service and call centers in relevant job roles.Good knowledge of CRM practices and systems.Customer-oriented attitude with professionalism.Strong multitasking, time management, and target achieving skills.Excellent communication and listening skills with good command over the English language.

We are looking for an effective Warehouse Manager to direct receiving, warehousing and distribution operations. You will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products.Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.ResponsibilitiesStrategically manage warehouse in compliance with companys policies and visionOversee receiving, warehousing, distribution and maintenance operations