LTI Mindtree

Ambattur Chennai

Role OverviewThe Mainframe Application Support role is responsible for ensuring the stability reliability and performance of mainframebased applications This position involves monitoring maintaining and troubleshooting applications running on mainframe systems providing technical support to users and collaborating with development and infrastructure teams to resolve issues and implement improvementsSkillsCOBOLJCLCICSVSAMKey ResponsibilitiesProvide daytoday support for mainframe applications ensuring high availability and performanceMonitor batch jobs and system logs to identify and resolve issues proactivelyPerform incident and problem management including root cause analysis and resolutionCollaborate with development teams to deploy application changes and enhancementsParticipate in change and release management processes ensuring smooth transitionsMaintain documentation related to application configurations procedures and troubleshooting stepsEnsure compliance with security and regulatory requirementsProvide oncall support and respond to critical incidents as needed