Logitrade BPO Solutions Pvt. Ltd

Phase 8b, Mohali

INTERNATIONAL CUSTOMER SERVICE (LOGISTICS)Should be comfortable in NIGHT & ROTATIONAL SHIFTS.!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!About Logitrade:Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.As a BPO Executive , you are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.Responsibilities and Duties:CCE will be responsible for Tracing shipments.Customer Service Representative will Provide constant visibility to client on their shipments.Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.Compiling shipment reports for premium clients.Communicating and securing approval of any accessory charges that may accrue on the shipments.Candidates having experience in customer service experience is preferred.Qualifications and Skills:International BPO / customer service experience preferred.Graduate and above with valid customer care / customer service experience (English, French) may apply.International Customer interaction.Fluency in English. No Mother Tongue Influence.Proficient with MS- Excel and MS- Outlook.1 Year experience in any field.Age upto 35 yearsPerk & Benefits :1. Paid Training period.2. Family floater Medical Health Insurance3. Accidental Medical Health Insurance.4. Food Allowances.5. Flexible / Rotational Shifts.6. Free cab for Night shifts in Mohali location ( For Females )7. 5/ 6 days week.Job Type: Full-timeSalary: Rs. 18,000 to Rs. 30,000/- month