Livekeeping Technologies Private Limited

Noida Sector 135

Responsibilities: Respond to customer queries and address service complaints in a timelymanner. Track contracts that are soon to be expired and contact customers forrenewals. Develop product presentations and demonstrations to customers. Analyse customer feedbacks and develop new techniques to ensurecustomer retention. Provide excellent customer services and ensure customer satisfaction. Build positive working relationships with customers for repeat businesses. Make sales calls to existing and new customers for business growth. Perform customer negotiations and reach a fair conclusion from bothbusiness and customer perspectives.Skills and Qualifications: Bachelor's degree in sales, marketing, or related field. 1+ years experience in a similar role. Excellent customer service skills. Strong conflict resolution skills. In-depth knowledge of sales and marketing software. Ability to remain calm and professional in stressful situations. Advanced communication and interpersonal skills. Empathy and patience. Advanced organizational skills.