Learnfly Edtech Pvt Ltd

Delhi

Company DescriptionLearnfly is a leading online e-learning marketplace based in New Delhi. Our platform offers thousands of courses to individuals and corporate employees, aiming to enhance their skills and achieve personal and professional goals. With a global instructor base, we provide high-quality course materials, virtual labs, quizzes, assignments, and simulations developed by industry experts.Role DescriptionThis is a full-time on-site role for a Customer Service Executive (International process). As a Customer Service Executive, you'll be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and managing customer service operations.QualificationsStrong interpersonal skills and ability to communicate effectively with customersExperience in customer support or customer service managementAbility to maintain a high level of customer satisfactionKnowledge of customer service best practices and strategiesExcellent problem-solving and decision-making skillsAbility to work well in a team and collaborate with cross-functional teamsProficiency in using customer service software and toolsA strong commitment to providing exceptional customer serviceBachelor's degree in a relevant field is preferredPerks and benefits5 days working (Monday - Friday) - Sat and Sun fixed off.Day shift - 9am to 6pmLocation - Janakpuri, New DelhiSalary - upto 25K

About CompanyLearnfly is a leading online e-learning marketplace, providing individuals and corporateemployees with the opportunity to learn new skills and achieve their personal and professionalgoals. Our e-learning marketplace is powered by a global instructor base, with thousands ofcourses designed to revolutionize your presence in the industry. Our platform incorporates robustself-learning technology, with high quality video libraries, top-quality course material, onlinevirtual labs, quizzes, assignments, and simulations built by recognized industry experts.Members get instant access to this exclusive content through individual, corporate, academic andgovernment subscriptions.Role DescriptionPosition: Business Development ExecutiveJob Type: Full Time5 Days WorkingDay shift - 9 am to 6 pmWest Delhi location - JanakpuriExperience - Atleast 6 months to 1 yearWe are looking for a full-time Business Development Executive to join our team in New Delhi.The successful candidate will be responsible for driving new business development, leadgeneration, and account management. This role requires excellent communication and businessskills, as well as the ability to build and maintain relationships with clients.Requirements- Strong new business development and sales skills- Excellent communication and business skills- Ability to build and maintain relationships with clients.- Experience of outbound/Inbound sales experience- Ability to work independently and as part of a team.- Highly organized and detail-oriented, with the ability to keep multiple projects and clientengagements active at once.- Build healthy relation & engage with partners/Clients for the continuation of business.

Job descriptionWe are looking for an intern for 6 months to drive business development- screening the leads activity.The job responsibility shall include:Instructor search for the LMS platformGet new courses added onto the website platformProspecting potential instructor: by phone and by emailSelling products or services to those clients.Managing sales process.Identifying new development channels.Promoting the company and its product/service.SkillsBachelors degree in Sales/ Marketing or a related subjectProven experience in sales/marketing profile, ideally in the Education industryGood business senseDeep understanding of sales & marketing principlesGood verbal communication skillsPositive attitude and negotiation skillsGood presentation skillsGood spoken and written skills in English