Leaders Training Centre

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About Us:Leaders Training Centre (LTC) is a premier professional training provider delivering high-quality programs in business, finance, HSE, and technical disciplines. We are committed to excellence in training delivery, learner experience, and operational efficiency.Position Overview:We are looking for a QA/QC & Process Analyst with proven experience in educational or corporate training environments. The role combines quality assurance, quality control, and process analysis, ensuring our operations meet the highest standards and support smooth delivery of all training programmes.Key Responsibilities:Quality Assurance & Control:Develop, implement, and monitor QA/QC procedures for training operations.Conduct regular audits of learner records, assessments, trainer delivery, and operational workflows.Identify gaps, recommend corrective actions, and track improvement initiatives.Ensure compliance with accreditation standards and internal policies.Process Analysis:Analyze current operational workflows and identify areas for process improvement.Develop and maintain SOPs, process maps, and workflow documentation.Collaborate with teams to implement process improvements for efficiency and quality.Monitor KPIs and provide actionable insights for decision-making.Requirements:Bachelors degree in Business Administration, Management, Quality Management, or a related field.Minimum 23 years of experience in QA/QC, process analysis, or operational management, preferably in education or training environments.Strong knowledge of process optimization, workflow mapping, and quality standards.Experience with Learning Management Systems (LMS) and administrative systems is a plus.Excellent analytical, problem-solving, and organizational skills.Strong communication skills with the ability to work across multiple teams.Detail-oriented, proactive, and results-driven.Why Join Us:Play a key role in improving the quality and efficiency of a growing training centre.Exposure to diverse professional training programmes and sectors.Collaborative and dynamic work environment.Career growth opportunities in operations, quality, and management.