Kumkum Communication

Karol Bagh, Delhi

Job Title: Sales Girl Job Summary:We are looking for an enthusiastic and customer-focused Sales Girl to join our team. The ideal candidate will assist customers in finding the right products, ensure an excellent shopping experience, and help the store meet its sales goals.Key Responsibilities:Greet customers warmly and assist them in finding products that meet their needs.Explain product features, prices, and after-sales services.Maintain knowledge of current sales, promotions, and store policies.Process sales transactions accurately using POS systems.Handle customer inquiries and resolve complaints professionally.Keep the store clean, organized, and well-stocked.Achieve or exceed daily and monthly sales targets.Assist in visual merchandising and display arrangements.Build long-term relationships with customers to encourage repeat business.Qualifications and Skills:High school diploma or equivalent (Bachelors degree is a plus).Proven experience in retail or customer service preferred.Excellent communication and interpersonal skills.Strong sales and negotiation skills.Friendly, confident, and positive attitude.Ability to work under pressure and meet sales targets.Basic math and computer skills.Flexibility to work shifts, weekends, and holidays

We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.

Job Title: Mobile Phone SalesmanLocation: Karol baghIndustry: Retail / ElectronicsJob Type: Full-Time Experience: 1 year Job SummaryAs a Mobile Phone Salesman, you will be responsible for selling mobile phones, accessories, and related services to walk-in customers in a retail environment. You will provide excellent customer service, understand customer needs, and help them find the right device or plan that suits their budget and requirements. Key ResponsibilitiesGreet customers and assist them in selecting mobile phones and accessories.Provide accurate information about product features, pricing, EMI options, and warranties.Demonstrate phone features and compare models to help customers make decisions.Sell additional items such as phone cases, chargers, screen guards, earphones, and insurance.Achieve daily/weekly/monthly sales targets set by the store or management.Process sales through billing or POS systems and handle payments.Assist with SIM card activations, number porting, and mobile service subscriptions (if applicable).Maintain stock displays, cleanliness, and overall appearance of the store.Handle customer queries, complaints, or technical issues politely or forward them to the right department.Keep up-to-date with the latest mobile phones, trends, and offers.