Kryzen Biotech Pvt Ltd

Pune, Maharashtra

Answer customer inquiries via phone, email, and in-person- Direct customers to online resources and help them understand about product- Update customer records in the system, including notes about interactions- Pitch ideas for improving customer care- Create and maintain reports about customer interactions- Attend weekly staff meetings- Develop a rapport with customers- Make recommendations to management to improve customer experience- Conduct online screen shared demo of product if requested by customer- Cordinate visits of customers to office or project site.