Job Description a. Contact potential customer(leads) to inform them about our packages using scriptsb. Influence prospects to buy packages by following script to explain packageUSPs and benefitsc. Carefully listen to the prospects and address their query accordinglyd. Answer questions about packages or the company servicese. Ask questions to understand customer requirements and close dealsf. Direct prospects to the website when needed or make them speak with seniorsg. Enter and update customer information in the CRM h. Take prospect details accurately& cross verifyi. Handle grievances to preserve the companys reputationj. Meet the monthly targets allocated by the organization k. All leads to be disposed in CRM accurately and correctly, to enable correct information in reports and dashboardsl. Ensure daily/weekly & monthly input productivity m. Generate references of potential customers to establish relationshipsn. Gain solid knowledge of competitorsKey Result Areas Achieving assigned targets/Process Adherence/Productivity metrics/Client ratings