Knack Packaging Pvt. Ltd.

Ghatlodiya, Ahmedabad

Coordinating with clients, keeping in touch with them, and conversing with target audiencesArranging and developing business with clients using calls, emails, and other online resources and marketing instrumentsResearch on products through the identification and assessment of features, pricing, market share, and advertising; upkeep of research databases.Collaborating with internal departments and clients until the order is completedCoordination with production team in terms of production and quality issues, if anyMaintaining and updating customer databasesResponsibilities related to developing and submitting marketing strategies and initiatives to managerScheduling sales visits with both current and potential clients on a regular basis, and sending the reporting manager a travel report upon tour returnMaintaining all files, documents as per system by the management

Coordinate and assist International Existing clients for sending Product samples, solving queries regarding shipping schedule and quality issues.Perform and assist in regular any back office related tasks, maintaining records and handling documentation and filing systemPreparing Proforma Invoices on confirmation of customer ordersPreparing digital acceptance copy of customer PO and its related & required documents preparationCommunication with customer regarding follow up for order status and paymentsCommunication over Emails, Calls, other media with customer as and when requiredInspecting approvals of artworks and preparing files in-house before sending it to customer to take approvalCoordinate with Graphics/Designing team in order for smooth flow and ease working of design and cylinder related activitiesChecking and preparing the quality certificates, COA, COC and its supporting documents, which are required pre shipment and post shipments.Generate leads and help Marketing Team for new business development.Coordinate and assist co-workers/exports coordinator regarding ongoing orders and dispatch planning.Centralized Coordination with Entire sales team and GM for all Sales and Marketing related activities.Courier and Product sample work like Courier Tracking website, Maintaining inward/outward entries, Updating the tracking details, Sample verification, Samples arrangement in samples room, Arranging direct DHL pickups with customer account, Providing supporting pictures and videos to customer for their referenceWorking on Planning sheets for: Updating monthly sales order sheet, Updating monthly dispatch sheet on routine basis, Updating Monthly planning sheet, Updating payment follow up sheetCoordination with Production unit for: Update and follow up for current orders, Assisting in terms of new product order and special requirement, Design, Design tracker sheet updating, Design master creation (1 DM), follow up with designing team, Design master date