KATARIA AUTOMOBILE PVT LTD

Anand, Gujarat

Although this is variable from dealership to dealership, their knowledge and skills generally extend to the following:Basic assessment of vehicles , including collision impact assessment.Knowing and implementing the manufacturers and dealerships policies on car service - including interval recommendations, warranty & insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines , etc.Booking appointments , taking inventory, conducting inspections, and sending out invoices.Coordinating with the manufacturers and other sources for spare parts & other requirements.Understanding of all technical documents related to the car.Making informed recommendations based on the customers needs and wants.Identifying & explaining to the customer whats required , what has been done, how long it will take, and explanation of costs for the same.Excellent comprehension and communication skills, as well as the ability to think on their feet.

Contact clients with interest in procuring automobiles to offer them sales dealsMaintain a list of new/existing customers and occasionally communicate with them to discuss business opportunitiesLobby to secure contracts for the supply of vehicle units to businesses, government agencies, and private establishmentsIdentify current product pricings, competing products and new techniques of merchandisingDevelop and implement strategies to enhance sales efficiency and increase generated revenueInteract with customers to identify their requirements and assist them in selecting a car that meets their specificationsSupervise and guide the operations of sales managers and teams to ensure they are in line with set standardsOversee the processing of client orders to ensure timely delivery of purchased unitsConduct negotiations with clients to reach a profitable bargainSet sales objectives and establish action plans for achieving set targetsOversee the merchandising and display of cars in a sales outletCollect, analyze, and interpret sales records/transactions to ensure balanced accountsProcess requests of customers who wish to part-exchange their current car for a new oneConduct the inspection of automobiles to ensure they are in good conditionDetermine conditions for discount as well as the percent discount given to customers on outright purchaseMaintain contact with clients to provide post-sales services, obtain customer feedback and resolve any arising customer issue.