Kapstone Properties India PVT LTD

Hyderabad, Telangana

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements

overseeing and developing marketing campaignsconducting research and analysing data to identify and define audiencesdevising and presenting ideas and strategiespromotional activitiescompiling and distributing financial and statistical informationwriting and proofreading creative copymaintaining websites and looking at data analyticsorganising events and product exhibitionsupdating databases and using a customer relationship management (CRM) systemcoordinating internal marketing and an organisations culturemonitoring performancemanaging campaigns on social media.