Kalyan Rural Emp. Dev. InfoFinTech Foundation

Nashik, Maharashtra

As a Business Relationship Manager, you will play a vital role in building and maintaining strong relationships with clients. Your main goal is to understand their needs and ensure the delivery of high-quality service. You will work from our Sambhaji Nagar office. **Key Responsibilities:**- **Client Engagement:** Establish and maintain relationships with clients to understand their business needs and expectations.- **Communication:** Regularly update clients on product offerings and services, providing them with timely information to help them make informed decisions.- **Problem Resolution:** Act as the first point of contact for client issues, ensuring that any problems are resolved quickly and effectively.- **Sales Support:** Collaborate with the sales team to identify opportunities for upselling and cross-selling services that meet client needs.- **Feedback Collection:** Gather feedback from clients and share insights with internal teams to improve product offerings and services.**Required Skills and Expectations:**- Candidates should have strong communication skills, both verbal and written, to effectively engage with clients.- A proactive attitude is essential, as you will need to take initiative in problem-solving and client interactions.- Basic knowledge of business processes and sales techniques will be beneficial, though training will be provided.- Candidates should demonstrate a strong willingness to learn and adapt in a fast-paced environment.- A team-oriented mindset is important, as you will be working closely with various departments to achieve client satisfaction.