Jus Jumpin

New Town, Kolkata

hotlel captain

Centre Manager - Jus Jumpin Kids Trampoline Adventure ParkRole Overview:The Centre Manager is responsible for overseeing all day-to-day operations of the Jus Jumpin Kids Trampoline Adventure Park located at ABC Square Mall. This family entertainment facility offers trampoline jumping activities for both kids and adults. The Centre Manager ensures excellent customer service, efficient operations, staff management, and the overall success of the park.Key Responsibilities:Customer Service & Sales:- Manage the front counter operations including admissions, party bookings, and retail sales- Interact with customers in a friendly and professional manner, addressing any concerns or queries- Promote the park's offerings and maximize sales opportunities - Oversee the booking and coordination of parties and group eventsOperational Management:- Develop and implement standard operating procedures (SOPs) for all areas of the park- Ensure adherence to safety protocols, cleanliness standards, and park policies- Manage inventory levels for retail, party supplies, and operational equipment- Oversee facility maintenance and coordinate any required repairs or upkeepStaff Management:- Recruit, train, and supervise all park staff including jump assistants, party hosts, and cashiers- Conduct performance reviews and provide coaching for professional development- Schedule staff shifts and manage attendance, time off requests, and payroll- Foster a positive team environment and maintain open communicationFinancial Management:- Manage daily cash handling, bank deposits, and financial record keeping- Analyze sales data and identify opportunities to improve revenue- Control expenses by optimizing operational efficiency and minimizing wasteMarketing & Promotions:- Collaborate with the marketing team to develop and execute promotional campaigns- Represent the park at community events and build relationships with local businesses

Talk to guests about the birthday party plans. Should be confidence in talking.