Jindalx

Moti Nagar, Delhi

Graduate with min of 1 years of experience in IB Customer Service Voice. Experience in E-commerce customer support. Outstanding English communication and interpersonal skills - written & verbal. Proven experience working under strict deadlines and the ability to work quickly and accurately in a fast-paced environment. Build regular communication with customer; questions, day to day problems, and oversee deliverables for quality and guideline compliance. Responsible for delivering project KPIs.

Inbound Voice processGraduate Freshers CTC - 15,606ctc,Inhand - 15000KGraduate ExperienceCTC 16500In-hand 15800Rest deduction is for ESIC.For initial 18 days, candidate will get 5000 rs as a stipend for training. Rotational Day shifts 9 hours of shift in a day6 days working 1 Rotational off WORK FROM OFFICE Only Graduates can applyFresher / Experience both will be consideredNo long leaves will be granted Need Excellent CommsShift Window will be -8AM - 5 PM9 AM - 6 PM10 AM - 7 PM11 AM - 8 PM

Inbound Voice processGraduate Freshers CTC - 15,606ctc,Inhand - 15000KGraduate ExperienceCTC 16500In-hand 15800Rest deduction is for ESIC.For initial 18 days, candidate will get 5000 rs as a stipend for training. Rotational Day shifts 9 hours of shift in a day6 days working 1 Rotational off WORK FROM OFFICE Only Graduates can applyFresher / Experience both will be consideredNeed Excellent Comms

Job descriptionRole & responsibilities Calling US insurance companies to analyze the claims, check and update the claim status. Capable of capturing denials. Appeal to Insurances for pending claims.Preferred candidate profile Excellent written/verbal communication & presentation skills. Good interpersonal skills & a good team player. Graduates from Commerce, Healthcare & Science stream only. BTech, BCA & MBA are not eligible for this role. Willing to work in the night shifts Shift Timings: 6:30pm-3:30amPerks & Benefits Monthly CTC- Rs 20,925 (Revision in salary post OGT training) Fixed Saturday and Sunday off 1 time meal at 495/ per month Both Side free pick and drop cabs in Noida, Greater Noida, East Delhi (Hiring Zone Only

Requirement6 days with rotational offOperational Hours - 9 AM to 7:30 PMShift Hours - 9 hour and 8 hours production- Stability- Should not fumble while speaking in English or Hindi- Who can patiently listen to the Customer- Who have convincing skill- We are seeking energetic, passionate and enthusiastic people for the Ticketing department. Suitable candidates should have the expertise to perform ticket issuance, re issuance, cancellation, refunds, customer support via chat or call and resolve all client issues with exceptional customer service skills.- They dont need any language people, only English/Hindi would do. If candidate knows any other language that would be additional benefit. But not required as such at the moment.