JIA Ayushveda

Siddharth Nagar, Jaipur

We are seeking a motivated and organized Front Desk Manager to oversee the front desk operations. This role is vital in creating a welcoming environment for guests and ensuring smooth daily operations at our location in Jaipur. Key Responsibilities:1. **Guest Relations**: Greet and assist guests upon arrival. Address their needs and inquiries promptly to ensure a positive experience.2. **Team Leadership**: Supervise front desk staff, provide training, and manage schedules to ensure the desk runs effectively at all times.3. **Check-in and Check-out Management**: Oversee the check-in and check-out processes. Ensure accuracy in reservations and transactions to maintain records.4. **Complaint Resolution**: Handle guest complaints and issues with a calm and professional demeanor. Work towards resolving these matters quickly.5. **Administrative Tasks**: Maintain records, manage phone calls, and execute various clerical duties that support the front desk operations.Required Skills and Expectations:The ideal candidate will have strong communication and interpersonal skills, enabling them to interact confidently with guests and staff. Organizational abilities are essential for managing tasks efficiently. Basic computer skills, including familiarity with booking systems and Microsoft Office, are required. A graduate degree is necessary, and prior experience in customer service or hospitality is a plus, though not mandatory. A proactive attitude and the ability to work in a fast-paced environment are key to success in this role.