Jetking Skill Development Pvt Ltd

Delhi

1. B.E / B.Tech, BSC IT, Diploma in IT candidates required2. Excellent communication skills3. 2-3 years of technical experience4. 6 days working 5. Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.6. Help maintain equipment inventory, including processing RMAs and ordering new equipment.7. Maintain physical presence at designated service locations and time for employees to pick up users computer, or delivering to end-user.8. Monitor, update and maintain tickets in defined ticketing system. Respond to tickets, contact users and plan workload .Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign-off closed tickets with the user to include follow up specifically to the end user.9. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems.10. Support access to corporate network/wireless and applications both on the network as well as over VPN.11. Candidate should have experience on Office36512. Only Male candidates are require

Profile:- Exam Server Coordinator / DSE L1 Qualification: Graduate/ IT-Graduate / 3 Years Diploma Technical Certification: Hardware & Networking course Freshers are also eligible Locations: Mumbai (Andheri) Project Duration: 6 Months (it may extend also depends on candidates performance and business requirement) Gross Stipend: INR 14000 per month* (TDS will be deducted as per government rule)