Greeting visitors: Welcoming clients and visitors and making a good first impressionAnswering phone calls: Answering and transferring phone calls to employeesScheduling appointments: Maintaining an appointment book and scheduling meetingsPerforming clerical tasks: Filing documents, faxing and photocopying, and ordering office equipmentDelivering mail: Sorting and delivering mail to employeesProviding information: Answering questions and providing information to callersMaintaining confidentiality: Gathering new client information during the initial phone call and meetingOverseeing calendars: Overseeing internal calendars