Jan Shakti Skill India

Kankarbagh, Patna

Key Responsibilities:1. Make outbound calls to potential customers: As a tele caller, you will be responsible for making calls to individuals or businesses to promote products or services.2. Handle customer queries and provide information: You will need to address customer concerns, answer their questions, and provide details about the products or services offered.3. Maintain call records and update customer information: It is important to keep accurate records of all calls made and update customer details regularly for follow-up purposes.4. Achieve daily call targets: You will be required to meet daily call targets set by the team leader or manager to ensure productivity and efficiency.5. Follow company scripts and communication guidelines: Adhering to company scripts and communication guidelines is necessary to maintain consistency in messaging and branding.6. Collaborate with the sales team: Working closely with the sales team to schedule appointments or follow up on leads is essential for achieving sales targets.Required Skills and Expectations:1. Excellent communication skills: The candidate should have clear and effective communication skills to interact with customers professionally.2. Good listening skills: Being able to listen attentively to customer queries and concerns is essential for providing satisfactory assistance.3. Basic computer skills: Basic knowledge of using computer systems for maintaining call records and updating customer information.4. Patience and empathy: Patience and empathy are important traits to handle customer complaints or difficult situations with understanding.5. Goal-oriented mindset: Having a goal-oriented approach to achieve daily call targets and contribute to the overall sales objectives.