IVEOND Consultancy Services

Gachibowli, Hyderabad

Sales Executive: Job DescriptionThe Sales Executive/Travel Consultant (Sales) monitors competitor landscapes to develop sales strategies. He/She must acquire sales through the generation and follow-up of leads. He/She has to analyze customer behaviour to support client acquisition and retention through customer enquiries and feedback.One must be innovative and resourceful, and should be well-informed of the company's products and services. The Sales Executive should use such knowledge to tailor solutions which meet clients' requirements.He/She must possess strong communication and interpersonal skills, to build excellent rapport with clients and drive retention.Also, the Sales Executive is supposed to commute often to maintain rapport with potential and existing clients, and to close sales leads. He/She has to network to stay in close contact with industry stakeholders.SkillsAnalyse client data and purchasing behaviour from customer relationship models.Analyse client portfolio to understand client segmentation.Apply consultative selling techniques to identify clients' needs.Apply upselling techniques.Assist in preparation of sales proposals.Conduct research on market trends in technology applications to improve productivity and innovation.Escalate client requests that deviate from signed sales agreements.Follow up on networking interactions and leads.Follow up with clients to close sales.Gather customer feedback and market sentiments for stakeholders to enhance products and services.Generate sales leads.Maintain a database of sales leads.Monitor competitors and customer demand to provide market intel for strategy development.Provide email, social media or telephone responses to customer enquiries.Provide feedback on usage of workplace technology.Provide first-level responses to clients' requests and requirements.Provide responses to enquiries on venue facilities and details.Recommend range of products and services according to clients' needs.