ITM Skill Academy

Kolkata, West Bengal

Screening, recruiting, and training sales employees. Calling potential customers to explain company products and encourage purchases. Answering customers' questions and escalating complex issues to the relevant departments as needed. Developing in-depth knowledge of company products.

Relationship Managers build and maintain relationships with clients and partners. They give clients personalized advice, build rapport and provide quick responses to their inquiries, CROSS sell the banking product.

They should to be able to maintain relationship with their customer. The Relationship Manager will build and deepen relationship with the customers through the call and physical meetings ,provide professional and excellent customer service to achieve high customer satisfaction, and retention ,The Relationship Manager must have complete knowledge of his customer profile and his assets and also tracking through his accounts trends.