Irenic International Education Services Pvt. Ltd

Zirakpur Road, Chandigarh

You will join a dynamic international team and will be responsible for converting enquiries from students who are interested in Canada specially from Indian national. Your responsibilities would be providing advice and guidance to students regarding the student visa application process. This includes providing advice on visa requirements, supporting documentation and various other aspects for the process. Lead Call enquires who registered You will also contact students via phone, email, text. Meet students face to face Assess Enquiries / Applications Academic background Discuss Student options at lead stage based on their financial suitability Manage your student application portfolio through regular follow up. Ability to forecast your application portfolio to a final enrolment to our operations team and partner universities through CRM Ability to self motivate and self manage your student portfolio through positive relationship management. Ability to handle targets and work with the conversion team to reach & exceed goals Understand Conversion techniques to meet target. Understanding of fast and timely response to increase conversion. Understanding student requirement and counseling whole process Ability to work within a team

Counselor must oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly. Counselor must evaluate all clients and deal with all applications face to face or over the call to ensure that the client is suitable for applying to a specific country. You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit of admissions as well as the filling process. Please ensure that all the information provided by the client is accurate and correct and make sure to take consent form before proceeding with the application in admissions process. The counselor must share all the charges of the company as well as of the institutes to the clients on all the steps of the processing. You must maintain strong working relationships with all clients and colleagues. It is important and mandatory to meet the monthly sales targets to be eligible for the salary. You must be able to help the client to obtain a visa and other documentation required at the filling stage. You must take full responsibility for all Immigration issues and operations, remaining up to date with any changes to the processing.Make sure to take online and offline training to be updated with concerned country visa process. It is the responsibility of the counselor to collect all the documents from the clients and provide it to the departments concerned before the deadline passed along with SOP/ motivation letter.

Make sure to take all the calls, which is the prime responsibility of the counselor, and resolve the matter within 24 hours depending on the seriousness of the matter. Not responding to the calls will lead to low performance evaluations. (Script will be provided) It is responsibility of the counselor to attend the client and counsel and enroll as per the requirements. Make sure to provide the options to the client on an immediate basis. Check your assigned email address without negligence and a response should be given before the end of the day. It is important and mandatory to meet the monthly minimum sales targets i.e., 15 to be eligible for the salary. Counselor must evaluate all clients and deal with all applications face to face or over the call to ensure that the client is suitable for applying to a specific country You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit of admissions as well as the filling process. Please ensure that all the information provided by the client is accurate and correct and make sure to take applicant consent form (will guide you) before proceeding with the application in admissions process. The counselor must share all the consultancy charges of the company as well as of the institutes with the clients on all the steps of the processing. You must maintain healthy relationships with clients and colleagues You may require to attend outside meetings/visit out of the office during office hours and at least some odd time, its a responsibility to manage on time. You may require participation in official meetings/parties at some odd time, which would be obliged to cooperate on the same. You must assist and solve every query of the client/family at every stage of visa processing with politeness and make ease the processing of relevant