Info Quest Background checks

Hyderabad, Telangana

To provide a high quality service to individuals (managers and employees) and to contribute to the long term development of the HR function ensuring a consistently high level of customer care is provided to all individuals and people who use the HR Service; also provide an effective and efficient output of work to meet the demands made of the role, and to assist in all aspects of the work undertaken by the Human Resources Department.

Job DescriptionOperations ExecutiveWe Are Currently Looking For Motivated Individuals To Join Our Team Of Verification Specialists. Calls Are Made To Employers, Schools, And References To Verify Applicable Skills And Experience. Manage Inbound/Outbound Calls For Employment, Education, Reference, And Licensing Verifications. Maintain Effective Record-Keeping For All Calls Handled. Ensure All Verifications Sent Out Are Followed Up On Promptly. Quality Assurance And Data Review Of Information Obtained For Verifications. Guarantee Daily, Weekly And Monthly Goals Are Met. Client Coordination Coordination With Vendor Completing The Task Within The Given Turnaround Time. Ensuring Cases/Checks Are Initiated As Per Client Specifications. Ensuring Consistent Quality And Delivery. Identifying Insufficiencies/Clarifications Within The Agreed Time. Meeting The Established Service Levels And TAT. Ensuring Continuous Adherence To Existing Guidelines On Various Aspects Of Delivery, Response To Internal Clients, Mail Etiquette. Maintaining Integrity, Discipline, And Confidentiality Related To Related Policies/ Procedures. Ability To Work In A Team.Communication Skills. Skills: - Team Player, Verification, And Validation And BGV