Impact Infotech

Andheri, Mumbai

Respond to customer inquiries via phone, email, and chat in a timely manner.- Assist customers with account issues, transaction inquiries, and card functionalities.- Provide accurate information and recommend solutions to customer concerns.- Maintain a high level of professionalism and empathy in every customer interaction.- Collaborate with other teams to ensure swift resolution of customer issues.- Meet individual and team performance goals in customer satisfaction and efficiency metrics.

Calling customers to resolve their queries. It's domestic process. Need good confidence. Basic english will work.

It's a domestic voice process as a role of customer support executive. You will be handling calls and solving the problems of the customers.