iMarque solutions pvt ltd

Chennai, Tamil Nadu

Front Office ManagementGreet patients and visitors in a polite and professional manner.Answer phone calls, WhatsApp messages, and appointment queries.Schedule, reschedule, and confirm appointments.Maintain the reception area clean and presentable.Billing & Payment HandlingGenerate patient bills accurately.Collect payments through cash, card, UPI, and other modes.Update daily billing and share reports with the accounts/operations team.Maintain patient records and update details in the system/Practo.Coordinate with the clinical team for smooth workflow.Handle basic stock and material tracking at the front desk.Strong communication and customer-handling skills.

Front Office ManagementGreet patients and visitors in a polite and professional manner.Answer phone calls, WhatsApp messages, and appointment queries.Schedule, reschedule, and confirm appointments.Maintain the reception area clean and presentable.Billing & Payment HandlingGenerate patient bills accurately.Collect payments through cash, card, UPI, and other modes.Update daily billing and share reports with the accounts/operations team.Maintain patient records and update details in the system/Practo.Coordinate with the clinical team for smooth workflow.Handle basic stock and material tracking at the front desk.Strong communication and customer-handling skills.Experience: 12 years in hospital/clinic front desk preferred