Roles and Responsibilities: - Take ownership of customer issues, troubleshoot problems and see them through to resolution, escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software.Premium Aviation Process: - Customer Service Associates (inbound voice)We require candidates who are Graduates or 12th Passed. Process - Customer service associates (No Sales/Voice Process)Requirement: - English Comms are mandatory.Work from OfficeInterested candidates can call on this number 6263550984 (Rachita)Shift timing - Rotational shift includes night shift ,6 days of working and one day week off(rotational)Salary:-Salary: - INR 12500-13500/- In-HandPerks and benefitsIncentives (Starting from 3500/- to 5000/-)Cab Facility for Night shifts & Early morning shifts.Free flight tickets for you and your dependants after completing 6 months