IFIX India

Indira Nagar, Bangalore

Job Description: Customer Relationship Officer (Sales)iFix India is an established Apple Premium Service Provider and the largest company of its kind in Bangalore, with over 10 years of experience in the industry. With a robust presence across 6 stores, a dedicated warehouse, and a customer-oriented approach, iFix India is committed to expanding its footprint beyond Bangalore, with a focus on growth across other South Indian states in the near future.We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relationship Officer. In this role, you will be responsible for addressing customer queries, handling escalations, scheduling appointments, and ensuring a seamless customer experience. You will also be tasked with meeting sales targets and ensuring overall customer satisfaction. The ideal candidate will have strong communication skills and a proven track record in sales and customer service.Key Responsibilities:Customer Queries & Complaints: Attending customer queries, providing prompt resolutions, and effectively managing complaints.Escalation Management: Handling escalations in a professional and timely manner, ensuring a positive resolution for both the customer and the organization.Appointment Scheduling: Coordinating and scheduling customer appointments at the nearest stores, ensuring convenience and accuracy.Sales Target Achievement: Actively working towards meeting or exceeding sales targets by promoting relevant services/products to customers.Customer Experience Management: Ensuring a smooth, satisfying experience for customers from initial contact to resolution.Convincing & Sales Skills: Demonstrating strong persuasion and sales skills to drive business and encourage customer engagement.Team Collaboration: Working closely with team members to maintain a high level of customer satisfaction and achieve departmental goals.Qualifications:Language Proficiency: Mandatory proficiency in English. Additional

Job Openings for 5 Customer Relationship Officer Jobs for Freshers in Indian Telephone, Raebareli, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Customer Relationship,customer care,customer service,customer support,customer handling etc.

Job Openings for 8 Site Technician Jobs for Freshers in Bengaluru having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Mobile Repairer,Mobile Repairing,Laptop Support etc.

iphone (L4) CHIP LEVEL REPAIR TECHNICIAN IS REQUIRED.

We are looking for 1 Front Office Manager Post in Bengaluru, with deep knowledge in hospitality,Receptionist Activities,problem solving,Front Office Operations,Administrative Skills and Required Educational Qualification is : Secondary School

require iphone L2,L3 and L4 level technician

Job Openings for 15 Macbook Technician Jobs with minimum 2 Years Experience in Bengaluru having Educational qualification of : Secondary School with Good knowledge in Technician etc.

Job Openings for 10 Business Development Manager Jobs with minimum 3 Years Experience in Bengaluru having Educational qualification of : Secondary School with Good knowledge in b2b marketing, B2B Sales,B2B SUPPORT,B2B Sales Executive etc.

We are looking for 10 Customer Support Executive Posts in Bengaluru with deep knowledge in Customer Relationship,outbound calling,customer care,customer service,customer support, Inbound and Required Educational Qualification is : Secondary School

Client Management,Lead Generation,Business conversions,Vendor Management,Inventory Management,Bills & Invoices,Operations,Tickets

requirement of mobile repair technicians for iphone

Required laptop technicians for Apple laptops, Job location is Bangalore