Idigitalpreneur

Dwarka, Delhi

The Senior Customer Executive is responsible for managing and maintaining positive relationships with customers. This includes addressing customer inquiries, resolving issues, and ensuring satisfaction with products or services. They are also responsible for overseeing social media optimization strategies, leveraging digital platforms to engage with customers and enhance brand visibility. Additionally, the Senior Customer Executive plays a key role in online digital marketing efforts, working to create and implement campaigns that drive customer acquisition and retention.Key Responsibilities:1. Manage customer inquiries and resolve issues in a timely and professional.