Monitoring daily communications and answering any queries.Preparing statutory accounts.Ensuring payments, amounts and records are correct.Working with spreadsheets, sales and purchase ledgers and journals.Recording and filing cash transactions.Controlling credit and chasing debt.Invoice processing and filing.Processing expense requests for the accountant to approve.Bank reconciliation.Liaising with third party providers, clients and suppliers.Updating and maintaining procedural documentation.
Greeting guests and responding to queries.Changing bed linen and making beds.Replacing used towels and other bathroom amenities, such as shampoo and soap.Sweeping and mopping floors.Vacuuming carpets.Dusting and polishing furniture.Emptying trash containers and ashtrays.Restocking beverages and food items in the minibar.Cleaning public areas, such as corridors.Reporting any technical issues and maintenance needs.Updating status of guest rooms on assignment sheet.Returning and restocking cleaning cart at shift end.
Valet responsibilities include greeting guests, unloading luggage, and parking cars on behalf of our guests. Ultimately, you will work in a small team to help unload luggage, answer guest questions, and park and retrieve vehicles for our guests.
Work safely, following proper procedures when using chemical agents and ensure that Housekeeping staff follow these procedures and are trained accordinglyRoutinely perform daily laundry and/or dry cleaning dutiesEnsure that hallways are clean of debris, mopped, stripped and buffed following company and center policies and proceduresEstablish cleaning schedules and ensure that the schedules are followed by Housekeeping staffOperate and maintain washing machines, extractors, mangles, and pressesMonitor Inventory of cleaning supplies, terry, and linenShift Supervisor will be part of the laundry team to wash hotel linen and terryControlling workflow by coordinating work assignments with laundry manager or assistantAssigns staff to complete the needed activities for the dayResponds to all guest requests in an accurate and timely manner
NOTE: HOTEL EXPERIENCE IS MUSTResponsibilities Support the development and implementation of HR initiatives and systems Provide counseling on policies and procedures Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process Create and implement effective onboarding plans Develop training and development programs Assist in performance management processes Support the management of disciplinary and grievance issues Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements Review employment and working conditions to ensure legal compliance
possesses a Working Knowledge of the Reservations Department. takes Same Day Reservations and Future Reservations When Necessary. knows Cancellation Procedures. performs Cashiering Tasks like Bill / Invoice Settlement, Posting Charges to the Guest, Paid Outs , Foreign Currency Exchange Etc. maintains Guest Room Key Storage, and Maintains and Supervises Access to Safe Deposit Boxes. works Closely with the Housekeeping Department in the Keeping Room Status Reports Up to Date and Coordinates Requests for Maintenance and Repair Work.