HOSTZOP

Chennai, Tamil Nadu

Company Name:HOSTZOPPosition: Linux AdminExperience 0 - 4 yearsLocation: ChennaiJOB DESCRIPTION : Fresher with Redhat certified or course completed is also welcomed Research and identify solutions to server software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask targeted questions to quickly understand the root of the problem Track issues through to resolution, within agreed time limits Properly escalate unresolved issues to appropriate internal teams Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals This role involves covering 24x7 shift rotation Solid understanding of Linux/Windows Administration Server Hardware Troubleshootingexperience Passionate about IT infrastructure and hardware Engineering Degree from a recognized University/Board. Course completion Certification in Windows/Linux/Red Hat/ Microsoft is PREFERABLE Good communication skills written as well as verbal.