Homes247.in India's favorite Proptech Portal is looking for Confident and Competent Customer Care Executives! Looking for Candidates who are cheerful and can connect to our customer's needs. The candidates must be adaptable and should be open to learning the product and the industry.Job Role Contact Potential Home Buyers and understand their requirements, such as preferred budget range, neighborhood, amenities, etc. Analyze and Gauge what a prospective customer wants and act accordingly Filtering the genuine customers and filling their details in CRM. Simultaneously passing on the information to the Sales team. Following up with the Customer and Sales team so that it builds link b/w them. Coordinate with the Team in daily activitiesContact potential or existing customers to inform them about multiple projects and serviceGood knowledge about the locations in Bangalore is preferredDirect prospects to the field sales team when neededAbility to form and lead CSE TeamsHandle grievances and follow up customer requirementsKeep records of calls and sales and note useful informationExplain about the project or the brand to the customers.