HIRA

Hyderabad, Telangana

1. Ensuring customer's satisfaction as per the SLA's.2Handling emails and chat from customers and providing them with asolution to their queries.3.Should be aware about US culture,4.Good customer handling skils5. Should have excellent communication skills. ( Witten)Job Responsibilities:1. Providing splendid customer service to customers, in a friendly and courteous manner at all times.2. Improve customers' experience with the services provided by clients.3. Making sure that customer's issues are attended to and all of their concerns are resolved immediately4. Suggest effective ways through which the client can promote its products and services while ensuring customer satisfaction.5. Ensure that customers' confidential information is properly protected and only used for official purposes.